The process
From Booking to Glow: What to Expect
Six steps, in order, with the medical review deliberately placed before payment. Roughly 75 minutes of your day, most of it spent sitting still.
01
Screening form
A short medical intake — history, allergies, current medication, goals. Two minutes, before any payment is taken.
02
Clinical review
A licensed physician reviews your intake and either approves the session, requests more information, or advises against it.
03
Appointment confirmed
You receive confirmation by email and WhatsApp with your slot, your nurse's name and what to do beforehand.
04
Vitals & consent
Your nurse arrives (or greets you in clinic), checks blood pressure, pulse and hydration, and confirms consent.
05
The infusion
45–60 minutes of slow, comfortable delivery. You stay seated, warm and monitored throughout.
06
Aftercare
The line comes out, we observe you briefly, and your aftercare notes and next-session guidance arrive on WhatsApp.
Our safety protocols
Four things decide whether IV nutrient therapy is a clinical service or a risk: screening, sterile technique, sourcing, and infusion rate. We treat all four as non-negotiable.
- Screening before payment. A licensed physician reviews your intake form — history, medication, allergies, pregnancy status, kidney and cardiac history — before your slot is confirmed. There is no commercial incentive to approve a session that should be declined.
- Sterile, single-use equipment. Cannulas and giving sets are opened in front of you. Preparation is aseptic. Sharps are collected and leave with the nurse.
- Pharmacy-sourced injectables. Batch numbers and expiry dates are visible on request, every session.
- Controlled infusion rate. Most unpleasant experiences with nutrient infusions are rate problems, not ingredient problems. NAD+ in particular is run slowly and adjusted to how you feel, with the nurse present throughout.
Who should not have IV therapy
Please do not book, and speak to your own doctor first, if any of the following apply: pregnancy or breastfeeding, kidney impairment or dialysis, congestive heart failure, uncontrolled hypertension, G6PD deficiency, haemochromatosis or another iron-overload condition, an active infection or fever, a known allergy to any component of the formulation, or current chemotherapy or immunosuppressive treatment.
If you take prescription medication, list all of it on the intake form. Some interactions are clinically relevant and change either the formulation or our advice. When the right answer is to postpone, that is the answer you will get.
Aftercare
Drink water steadily for the rest of the day, keep alcohol light, wear sun protection, and expect the cannula site to be unremarkable within a day. If you notice swelling, persistent pain, fever or anything that concerns you, call the number in your aftercare message — the supervising physician is reachable.
This information is for general education and is not a substitute for medical advice. Eligibility for IV nutrient therapy is confirmed by a licensed clinician after reviewing your history. Read our medical disclaimer.